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Staff · The Inbox app

Make your Inbox an app

Put the staff Inbox on your phone's home screen as its own app: CS Inbox, a brown icon with a white inbox tray, a red number for your unread messages, and a banner for every new text, voicemail, email and team-chat message — even while it's closed. About two minutes.

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Open the Inbox in Safari

The app is added from this page, so start here, in Safari. An app opens to wherever it was added from — adding it from the homepage would open the homepage.

Open the Inbox
  1. 1In Safari, sign in to the portal and open Inbox (www.chiroshack.com/portal/inbox).
  2. 2Any Inbox tab is fine — Voicemails, Texts, Emails or Team Chat.
  3. 3Reload the page once before the next step (tap the reload arrow beside the address). If you reached the Inbox from the menu, Safari can still be holding the dashboard's settings, and the icon would open the dashboard.
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Tap Share

The Share button is the square with an arrow pointing up, at the bottom of the screen on an iPhone and at the top right on an iPad.

  1. 1Tap the Share button.
  2. 2A sheet slides up with a row of apps and a list of actions.
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Tap Add to Home Screen

It is in the list of actions under the row of apps. Scroll down a little if you don't see it.

Copy
Add to Reading List
Add Bookmark
Add to Home Screen
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Tap this
Markup
  1. 1Scroll the list and tap Add to Home Screen.
  2. 2If it isn't there, tap Edit Actions at the bottom of the list and add it.
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Tap Add

A preview shows the icon — a brown tile with a white inbox tray — and the name CS Inbox. Leave the name as it is.

The CS Inbox app icon: a brown tile with a white inbox tray
CS Inbox

This is the icon you'll see in the preview and on your home screen.

  1. 1Tap Add in the top right.
  2. 2Safari closes the sheet and the icon appears on your home screen.
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Open the Inbox from your home screen

From now on use this icon, not Safari. It opens straight to your messages, already signed in, and it is the only place alerts can reach on an iPhone.

  1. 1Find CS Inbox on your home screen (it may land on the last page).
  2. 2Tap it. The first time, sign in once — the app keeps its own sign-in, separate from Safari — and it takes you straight to the Inbox.

Note: If it opens the dashboard instead, go to Inbox inside the app and tap This is the Inbox app under the card at the top. From then on it opens straight to the Inbox — no need to add it again.

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Turn on Message alerts

At the top of the Inbox is a Message alerts card. Turning it on registers this phone for banners and the unread number on the icon.

Message alerts · Off
Get a banner on this device for new texts, voicemails, emails and team chat.
Turn onTap
  1. 1Tap Turn on.
  2. 2When iPhone asks, tap Allow.
  3. 3Tap Send a test alert. A banner should arrive within a few seconds and a red number should appear on the icon.

Note: Each phone or iPad is turned on separately. Turning alerts off removes only that device.

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On Android

The same app, installed through Chrome instead of Safari's Share sheet.

  1. 1Open the Inbox in Chrome and tap Install the Inbox app if it is offered.
  2. 2Or tap the ⋮ menu at the top right, then Install app (on some phones it reads Add to Home screen).
  3. 3Tap Install.
  4. 4The icon is added to your home screen and your app list.
  5. 5Find CS Inbox on your home screen or in your app list and tap it.
  6. 6Tap Turn on and allow notifications when asked.
  7. 7Tap Send a test alert to prove it.
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On a computer

Chrome, Edge and Safari on a Mac can all install the Inbox as its own window.

  1. 1Chrome or Edge: tap the install icon in the address bar (a screen with a down arrow), or open the browser menu and choose Install CS Inbox.
  2. 2Safari on a Mac: File → Add to Dock.
  3. 3Pin it to the Dock or taskbar so it is one click away.
  4. 4Click Turn on and allow notifications when asked.
  5. 5Click Send a test alert to prove it.

That's the whole setup

From now on open CS Inbox rather than Safari. Every phone or tablet is set up separately; turning alerts off on one device removes only that device.

Open the InboxAll tutorials
Questions?