Notice of Privacy Practices

Treatment

We may use and disclose your health information to provide treatment and other health care services. For example, a doctor treating you may need to know about your previous adjustments or other conditions. We may share your information with other health care providers involved in your care.

Payment

We may use and disclose your health information for payment activities. For example, we may share information with Stripe to process your membership fees and visit payments, or with a health plan to obtain payment for services.

Health Care Operations

We may use and disclose your health information in connection with our health care operations, including quality assessment, provider performance review, training, accreditation, and other business activities related to the operation of our practice.

Appointment Reminders

We may contact you as a reminder that you have an appointment. Reminders are sent via email and SMS. You may opt out of SMS reminders in your account settings.

Required by Law

We will disclose health information about you when required to do so by federal, state, or local law.

Public Health Activities

We may disclose health information for public health activities such as required reporting of communicable diseases to public health authorities.

Serious Threat to Health or Safety

We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Business Associates

We work with third-party service providers (business associates) who help us operate our practice. These include Stripe (payments), Resend (email), and Twilio (SMS). We have written agreements with these providers that require them to protect your health information.

Right to Inspect and Copy

You have the right to inspect and copy health information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy your health information, submit a written request to us. We may charge a reasonable fee.

Right to Amend

If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as we keep the information. We may deny your request if it is not in writing or does not include a reason that supports the request.

Right to an Accounting of Disclosures

You have the right to request a list of disclosures of your health information that we have made outside of treatment, payment, and health care operations during the past six years.

Right to Request Restrictions

You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or health care operations. We are not required to agree to your request except: if you request that we not disclose information to a health plan for payment purposes and you have paid for the service out-of-pocket in full, we must comply.

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you by SMS or at a specific phone number. We will accommodate all reasonable requests.

Right to a Paper Copy of This Notice

You have the right to a paper copy of this Notice at any time, even if you have agreed to receive this Notice electronically. Contact us at any location to request a copy.

Right to be Notified of a Breach

You have the right to be notified if there is a breach of your unsecured protected health information. We will notify you without unreasonable delay and within 60 days of discovery.